Refund policy

Last updated: October 24, 2026

Every 0500 Discipline product is printed to order. We stand behind the quality of what we ship: if something we made or sent is wrong, we will make it right.

Defects, damage, misprints, and wrong items

Contact us within 30 calendar days after delivery if your order arrives defective, damaged, misprinted, or if you received the wrong item, size, or color because of our error. Email 0500discipline@gmail.com with your order number and clear photos showing the problem. For a wrong item, please also include a photo of the item received and its size or product tag, if it has one.

For a confirmed defect, damage, misprint, or wrong-item error, we will provide a full replacement or a full refund. Replacements are for the same product, size, and color originally ordered. If a refund is approved, it will be issued to the original payment method; the time for it to appear can vary by payment provider. You do not need to ship the item back unless we specifically ask you to.

Returns we cannot accept

Because each item is made only after it is ordered, we do not offer returns, exchanges, or refunds for ordering the wrong size or color, fit or preference, or changing your mind. Please review the product details and size chart carefully before ordering. If the item you receive does not match what you ordered because of our error, the defect and wrong-item process above applies.

Order changes and processing notes

Orders move into production quickly, so changes or cancellations cannot be guaranteed after an order is placed. Contact us as soon as possible at 0500discipline@gmail.com, and we will confirm what can still be done. If your package or item is damaged, please keep the packaging until we confirm the next steps, as photos of it may help resolve the claim.

Nothing in this policy limits any rights or remedies that cannot be waived under applicable law.